We've used AM/PM three times this year. First, when a storm caused a tree to break on our front lawn nearly hitting our house. Second, when they came back to cut down the other tree that might do the same thing. Third, when we had them do some extensive trimming in our backyard this week. Each time, the crew was professional, dependable and skilled. They clean up after themselves and go the extra mile.The office always answered the phone and was reachable and professional. They are not the cheapest bid but they are a tight organization that does the best work.